Cancellation Policy
At Calhoun Jewelry, we believe subscribing should be simple, and cancelling should be just as easy. You are in control of your Calhoun Jewelry Membership at all times and may cancel whenever you choose.
The Calhoun Jewelry Membership is billed at $29.99 USD every 30 days and renews automatically until cancelled.
How to Cancel
You may cancel your Calhoun Jewelry Membership at any time.
To cancel or manage your membership:
- Customer account: Log in to your customer account at https://calhounjewelry.com and manage your subscription settings
- Email: Send a cancellation request to support@calhounjewelry.com with the subject line “Cancel Membership [Your Order Email]”
- Cancel Membership page: Submit a cancellation request through the Cancel Membership page if available on our website
No phone call is required to cancel your membership.
Cancellation requests are processed as promptly as possible. To avoid a future charge, please submit your cancellation request before your next scheduled billing date.
When Does Cancellation Take Effect?
- You may cancel at any time before your next scheduled billing date
- Once your cancellation has been processed, no further recurring charges will be applied
- Your membership benefits may remain active until the end of your current paid billing period
- After your membership ends, member-only discounts, benefits and access may no longer be available
Membership Refunds
Calhoun Jewelry Membership charges are eligible for refund requests within 14 days of the billing date for that billing cycle.
To request a refund for a membership charge, contact us at support@calhounjewelry.com within 14 days of the charge and include:
- Your full name
- The email address used for your order
- Your order number, if available
Refund requests are reviewed on a case-by-case basis. When approved, refunds are issued to the original payment method.
What Happens After Cancellation?
Once your cancellation has been processed:
- No further recurring membership charges will be applied
- Your membership benefits may remain available through the end of your current paid billing period
- Member-only discounts, offers and benefits may no longer be available once your membership ends
- You may subscribe again at any time in the future
Billing Notifications
We want you to know when an upcoming membership payment is scheduled and when a payment has been successfully processed.
You will receive:
- An electronic notification 5 to 7 days before each recurring transaction
- A receipt after each successful transaction
It is your responsibility to ensure that the email address associated with your account is accurate and able to receive these notifications.
Questions?
If you have any questions about your membership, billing, cancellation or refund, please contact us at:
Email: support@calhounjewelry.com
Phone: (307) 427-2685
Our customer support team responds within 24 hours, Monday through Friday, 9:00 AM to 5:00 PM Eastern Time.
Business Address:
Zelevo E-commerce LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States